The Employee Competency Development Strategy Through the Utilization of the Rumah Kompetensi Application at the Gorontalo Provincial Health Office

Irawati Alinti; Lisda Van Gobel; Udin  Hamim

doi:10.70742/arsos.v2i2.395

Authors

Irawati Alinti Universitas Bina Taruna Gorontalo
Lisda Van Gobel Universitas Bina Taruna Gorontalo
Udin Hamim Universitas Bina Taruna Gorontalo

DOI:

https://doi.org/10.70742/arsos.v2i2.395

Keywords:

Competency Development, Digital Governance, Civil Servants, Rumah Competency Application

Abstract

This study analyzes the strategy for developing employee competencies through the Rumah Kompetensi Application at the Gorontalo Provincial Health Office. The research aims to address competency gaps among civil servants and evaluate the application's role in supporting training planning, implementation, and evaluation. Using a qualitative descriptive approach, data were collected through observations, interviews, and document analysis. The findings show that the application facilitates competency mapping, training participation, and performance documentation, yet its effectiveness is limited by incomplete data, low digital literacy, and inadequate evaluation systems. Despite these constraints, the system enhances transparency, learning access, and employee motivation. Strengthening data management, leadership commitment, and outcome-based evaluation will optimize its role as a digital innovation for improving public service performance.

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